Terms & Conditions

Purpose of the Agreement:
The purpose of this Agreement is to develop a coaching relationship between the Parties to cultivate
the Client’s personal, professional, and/or business goals and create a plan to carry out those goals
through stimulating and creative interactions with the ultimate result of maximising the Client’s
personal and/or professional potential (“Coaching Services”).

Both parties agree to the following:
Coaching is a collaborative process with an ongoing relationship between the Client and Coach. The
coaching experience supports the client in establishing new behaviours. The coaching relationship is
strengths-based, forward-looking, and collaborative. The coaching agenda is developed and
implemented in partnership between the Client and the Coach. The role of the Coach is to help the
Client progress toward achieving a goal. The Client and Coach agree to engage fully in the coaching
experience. The Client recognises that coaching is not therapy, counselling, or consulting.
Confidentiality
This coaching relationship, as well as all information (physical or verbal) that the Client shares with the
Coach as part of this relationship, is bound by the principles of confidentiality set outlined in ICF Code
of Ethics. No personal information will be provided without the Client’s s express permission.
Exceptions may be made if there is an imminent threat of serious injury to oneself or someone else.
BE ADVISED: the Coach-Client relationship is not protected by legal confidentiality (like a doctorpatient or attorney-client). As such, the Coach could be required to divulge otherwise confidential
information to authorities. The Coach agrees to keep the Client’s conversations and communication
private and confidential, as allowable by law.
Coaching Commitment
By entering this relationship, the Client and Coach acknowledge that the Client desires to make a
behavioural change or some improvement in agreed-upon aspects of the client’s life. Behavioural
change often takes time to implement and sustain. The pace of change is uncertain and varies among
individuals. As such, the Client and Coach agree to a specific amount of time before continuing the
working relationship. This relationship is not a legal partnership, instead more like a teacher-student
or coach-athlete relationship.
1. The Coach agrees to maintain the ethics and standards of behaviour established by the
  International Coach Federation (IFC), an internationally recognised standard for coaching.
2. The Client agrees to communicate honestly, be open to feedback and suggestions, and fully
  engage and devote oneself to the coaching process.
3. The Client acknowledges and agrees that coaching is a comprehensive process that may
  explore different areas of the Client’s life, including work, finances, health, and relationships.
  Still, it is ultimately the Client’s decision how the Client incorporates coaching into each
  aspect of life.
4. The Client is solely responsible for implementing the techniques discovered through
  coaching.
Coaching Session Procedures and Cancellation Policies
Coaching sessions may occur via phone, video conference, or in person, depending on the venue that
works best for the Client and what coaching package is selected.
The Coach and Client agree to adhere to established appointment times.
The Client agrees to notify the Coach 24 hours before any scheduled session that the Client needs to
cancel. The Coach reserves the right to charge the Client for the scheduled session for a
missed/cancelled meeting. Any changes or cancellations within 24 hours are subject to a 50%
cancellation fee.
The Coach and Client agree to begin and finish all appointments on time. If the Client is more than 15
minutes late to an appointment, the Coach will assume that the appointment is cancelled, and the
Client will be responsible for the entire coaching fee.
If the Coach is more than 15 minutes late to an appointment, the Client may assume that the session
is cancelled, and the Client shall not be responsible for any payment for that session.
Disclaimer
Logo, trademark, contents, design, branding elements, software, and materials, in whole or in parts,
emailed to you or your company or not emailed, collectively referred to as “GrowthWorks Content”,
are copyright of GrowthWorks Coaching & Development.
Limited Liability.
The Coach makes no guarantees, representations, or warranties of any kind or nature, expressed or
implied, concerning the coaching services negotiated, agreed upon and rendered. In no event shall the
Coach be liable to the Client for any indirect, consequential, or special damages. Notwithstanding any
damages that the Client may incur, the Coach’s entire liability under this Agreement, and the Client’s
exclusive remedy, shall be limited to the amount paid by the Client to the Coach under this Agreement
for all coaching services rendered through and including the termination date. The Client agrees that
the Coach is not liable or responsible for any actions or inactions, nor any direct or indirect result of
any services provided by the Coach.
Intellectual Property Protection
The information on any handouts, eBooks, and online material contains proprietary and confidential
information protected by applicable intellectual property and other laws. You may not modify, rent,
lease, loan, sell, distribute, or create derivative works based on GrowthWorks Coaching &
Development logo, trademarks, and content available on any handouts, eBooks, and online material in
whole or in part. You must not remove, overprint, or deface any notice of GrowthWorks Coaching &
Development copy write, trademark, logo, legend, or other notice of ownership from any original or
copies of the content or further notice of right from any original or copies of the content or additional
information on any handouts, eBooks, and online material. Without written permission, you may not
use, reproduce, or allow anyone to use or reproduce any trademarks appearing on any handouts,
eBooks, or online material. The software which operates the Site is proprietary software and may not
be used without written approval. You may not copy, reverse engineer, modify or otherwise deal with
the Site’s software.
Entire Agreement.
This document reflects the agreement between the Coach and the Client and a complete
understanding of the Parties concerning the subject matter. This Agreement supersedes all prior
written and oral representations. The Agreement may not be amended, altered, or supplemented
except in writing, signed by both the Coach and the Client.
10.Dispute Resolution and Legal Fees.
In the event of a dispute arising out of this Agreement that cannot be resolved by mutual agreement,
the Parties agree to engage in mediation. Suppose the matter cannot be resolved through mediation
and legal action ensues. In that case, the successful party will be entitled to its legal fees, including,
but not limited to, its attorneys’ fees.
Legal and Binding Agreement.
This Agreement is legal and binding between the Parties as stated above. This Agreement may be
entered into and legally binding in the United States and Europe. The Parties each represent that they
have the authority to enter into this Agreement.
Severability.
If any provision of this Agreement shall be held invalid or unenforceable for any reason, the remaining
provisions shall remain valid and enforceable. Suppose the Court finds that any provision of this
Agreement is invalid or enforceable but that limiting such provision would become valid and
enforceable. In that case, such provision shall be deemed to be written, construed, and enforced as so
limited.
Waiver.
The failure of either party to enforce any provision of this Agreement shall not be construed as a
waiver or limitation of that party’s right to subsequently enforce and compel strict compliance with
every provision of this Agreement.
Applicable Law.
This Agreement shall be governed and construed by the laws of Switzerland, where both Parties
reside, without giving effect to any conflicts of law’s provisions. If the Parties reside in different
countries, this Agreement shall be governed and construed by the laws of Switzerland without giving
effect to any conflicts of law’s provisions.